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Help! Most of my Pokemon have disappeared

Discussion in 'Rants and Complaints' started by Kiki, Apr 14, 2017.

  1. Kiki

    Kiki New Member

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    Joined:
    Apr 14, 2017
    Location:
    Uk
    hi can anyone help as it seems there's no way to get a reply from Niantic. My son went to bed with 420 Pokemon but woke up this morning with only 88. Everything else (level, egg status, items etc) is exactly the same. Any ideas what I can do to resolve or get someone to look into it? Many thanks.
     
  2. JPDenoyer

    JPDenoyer Member

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    Joined:
    Aug 28, 2016
    Location:
    Dearborn, Michigan
    Team:
    Mystic
    They have a new suppor Twitter account
    http://www.itechpost.com/articles/9...new-twitter-account-for-community-support.htm.

    They continue to have a mechanism for reporting problems. From the game click the ball icon. Then click on settings on the top right. Then select report critical issue and follow the prompts.

    If you created your account via the Pokemon trainers club there is technical support button for that system. Google play store users may be able to access the button by signing out then pretending to forget trainers club log in credentials.
     

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